Free returns + package protection
Sizing Guide
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Shipping Policy
Orders are generally prepared and dispatched within 1–3 business days but during busy periods may take longer.
Within Australia
Once prepared, all orders will be shipped by tracked postage via Australia Post. We will email you with your tracking details. Orders can be tracked on the Australia Post tracking system
Free shipping (standard only) is available for orders of over $200.00
For orders under $180, postage costs are applied at checkout. As a guide, our current prices within Australia (as of 1st October 2025) are:
Small package $11.50
Medium $15.50
Large $19.50
Estimated delivery time Australia-wide is 2-6 business days but may vary.
Refer to https://auspost.com.au/business/shipping/delivery-speeds-and-coverage for additional information
Express postage is also offered at checkout at additional cost (estimated delivery time 1-3 business days). As a guide, as of 1st October 2025 our Express postage prices are:
Small package $15.00
Medium $20.00
Large $23.80
International shipping
International Shipping
International shipping rates are calculated and applied at checkout.
All international orders are shipped with tracking via Australia Post Standard International Airmail.
US Orders
Once your order has been dispatched, you can track your parcel via USPS for more detailed tracking information and updates on your parcel’s progress.
For US orders, the advertised shipping prices include applicable customs duties and tariffs, which 2RoyalHounds will remit to the appropriate US authorities on your behalf. You will not be required to pay these charges separately on delivery.
Canadian Orders
Once your order has been dispatched, you can track your parcel via Canada Post for more detailed tracking information and updates on your parcel’s progress.
Other International Orders
For international orders to countries other than the US any countries customs duties, taxes or other import charges that may apply once your order reaches its destination are the responsibility of the customer.
Delivery Times
Delivery times vary depending on your destination. For estimated international delivery times, please refer to Australia Post International Delivery Times.
Please note that delivery timeframes are estimates and may be affected by customs processing, local postal services or other delays outside our control.
Express international shipping is not currently available.
Lost, Missing or Returned Parcels
2RoyalHounds is not responsible for parcels that are lost, missing or stolen after they have been delivered to the address provided at checkout.
Please ensure your shipping address is entered correctly when placing your order. If a parcel is returned to 2RoyalHounds due to an incorrect or incomplete address, any additional postage or return fees incurred may be charged to the customer before the parcel can be resent.
If you have any questions about our international shipping policy, please contact us at woof@2royalhounds.com.au.
Return Policy
When ordering made to measure items, it is the purchaser’s responsibility to ensure they have followed the ‘How to measure your dog’s guidelines. We cannot accept returns and or exchanges on items made to order based on incorrect measurements given by the purchaser. If your dog’s cape arrives and it does not fit, we also don’t offer an alterations service.
On the rare occasions where you have submitted the correct measurements and we get it wrong (we are human after all) then we will replace the cape for free on return of the original cape with labels attached within 14 days.
On return, we will re-measure it against your measurements submitted to see where we went wrong and if we got it wrong will either make you a new one with no charge to the customer subject to fabric availability or offer a full refund.
Please note we do not offer a refund on return postage costs unless we are at fault.
Any questions email us direct woof@2royalhounds.com.au
Reviews
These are perfect for my dachshunds. No more pulling and escaping!
This is the best harness I have ever purchased. I got one for my 4 month old puppy and it is perfect! Will need to upsize eventually and will more than happily buy another one!!!!
Thanks
Beautiful well fitted zip jacket for my puppy
Finally a harness that my sausage loves!
Worth the money
These coats are so perfect that i have just ordered another two
Perfectly made for our short legged but long bodied pups!
The best service, quality product
Absolutely perfect !!
Really great fornthe dachshunds, light and easy to put on and arrived the next day after ordering, amazingly quick!
Great business to deal with.
Amazing. Will buy again. Already recommended to others.