How To Measure Your Dog
Measuring your dog for a Cape.
Your dog MUST BE STANDING in the neutral position with their head held naturally.
No sitting whilst measuring (this lengthens their backs).
You may need a second pair of hands to ensure you measure correctly especially if your dog is a wriggler.
If you don’t have a soft tape measure you can use a piece of string and then place it against a ruler to get the measurements.
Please ensure you follow the how to measure guide at all times to ensure you get the perfect fit for your dog’s cape.
Please note it is a customer’s responsibility to ensure that their dog’s measurements are given correctly. We do not offer an alteration or adjustment service or refund once coats are made and dispatched if wrong measurements were submitted.
If you have submitted the correct measurements and we get it wrong (we are human) then we will replace your cape for free on return of the original cape unworn with labels attached within 14 days.
Once your Cape is returned, we will re-measure it against your measurements submitted to see where we went wrong and if we got it wrong will either make you a new one with no charge to the customer subject to fabric availability or offer a full refund.