Refund Policy Harnesses

Please ensure you measure your dog correctly by following the how to measure guide in the product listing before purchasing to avoid any disappointment of ill fitting - we do not accept returns due to wrong size or change of mind due to hygiene reasons. It is a customers responsibility to measure their dog correctly before purchasing. If you are unsure what size to order contact us first for sizing help.
When selecting your product and sizing please double check your cart before checking out
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Due to the nature of our products being handmade please note that there maybe some slight variance in sizing due to the nature of handmade.  Whilst I endeavour to cut each piece the exact same sometimes variations can slightly occur. That is the nature of handmade products. 
We accept returns if a product is found to have manufacturing defects, or are not as described.
Items found to be defective or not as described once returned and inspected will receive either a full refund or a replacement subject to product availability. 
Any questions email us direct woof@2royalhounds.com.au 
Please note we do not offer a refund on return postage costs unless we are at fault. 
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